Bill Behrens liked his 1973 summer job so much he never quit. This "stereo shop" gig was intended to be a short break after college, but went on for two years during which Behrens realized he had found his calling. He and a partner started the The Stereo Specialist in 1975 and then Behrens forged his own way in 1978 with what would become Jacksonville's go-to business for everything stereo: Behrens Audio Lab.
As the audio industry evolved over the years, so did the company name. Behrens Audio Lab morphed into Behrens Audio-Video as the company moved away from box sales and toward a custom business involving home theater, surround sound and multi-room entertainment. Instead of selling products to the do-it-yourself customer, Behrens began creating solutions based on customers' lifestyles. Behrens developed a reputation for taking the frustration out of sophisticated home theater and multi-room audio systems and delivering a user-friendly customer experience.
Behrens may have been before his time but the custom electronics trend soon caught up to him, and he helped forge a nationwide revolution in A-V retailing. Other specialty audio dealers saw similar trends emerging and in the late '80s Behrens became a founding member of CEDIA, the Custom Electronic Design & Installation Association. CEDIA has since grown into an influential international trade association with thousands of member companies.
As his custom business grew, Behrens made another savvy move. He shifted Behrens Audio-Video from a retail environment courting walk-in traffic to an appointment-only business. By narrowing the field of prospective clients, the Behrens team is able to give more attention to individual clients and provide focused demonstrations of audio/video systems in a relaxed, no-rush environment.
While adapting to a changing market over the years, Behrens has remained true to his original vision: a commitment to client satisfaction in the pursuit of outstanding audio-video performance.
These days, it seems, audio-video dealers keep reinventing themselves to offer a wider array of services--from security and telephone systems to central vacuum cleaners. While others spread themselves thin, Behrens keeps focused on what we have done better than the rest for more than 38 years: high-end audio, custom home theater and multi-room A/V.
Behrens continues to set the bar for custom home entertainment. As a participating member of industry associations, we ride the cutting edge of audio and video technology. Our staff receives intensive ongoing training so that we can make complicated technology simple for our clients. Thanks to decades of experience, we have the knowledge to steer customers away from short-term fads and toward trusted technology solutions that will endure down the road.
At Behrens we understand that there's no one-size-fits-all entertainment solution. We custom-design systems for a variety of budgets and spaces, and are equally adaptable to new construction and retrofit projects. Our customers have complete peace of mind that we will leave their home as pristine as we found it, and we'll support our systems as long as our customers own them. If there's ever a problem, we take the extra steps to make it right.
Thanks to our reputation and distinguished customer service, we boast a steady flow of repeat customers. We pride ourselves on being the best at what we do.